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Program Evaluation
Program Information
Program Title
Customer Service and the Student Worker
Start Time:
9:00 AM
End Time:
11:00 AM
Program Date
09/23/2014
Program Status
Open
Additional Date(s):
Program Location
Castilian Room 304 - LSU Student Union
Instructor
Chynsia Jenkins
cjenki8@lsu.edu
Style
Instructor Led
Program Length
2 Hours
Audience
All
Program Summary
At LSU, many student workers are used to supplement staffing resources, in some cases providing that all-important first impression to the public. Are you satisfied with the level of professionalism that your student workers project for your workplace? If not, enhance the level of customer service that your student workers provide by encouraging them to attend this program. Participants will learn:
-How to acknowledge guests and instantly create rapport
-Techniques to manage angry, dissatisfied customers
-Advice on managing workplace relationships
Objectives
See Program Summary
Maximum Enrollment Allowed
25
Total Number Enrolled
21